Access & Check-In
The Korean Air Lounge is airside and located just after security. Follow signs for ‘ALL GATES’ and just before the duty-free stores, turn left and take the elevator to the 5th floor where the lounge is located. Due to being a Priority Pass member, I was only allowed access during the hours of 12pm and 8pm daily and this also depended on the number of people inside the lounge. Fortunately, there was no queue at reception and after showing my boarding pass, my Priority Pass Card and signing to prove it was me, I was granted access to the lounge.
The first thing I noticed when entering the lounge was how busy it was. The chairs looked dirty at first sight but on closer inspection, I believe this is because of the material the chairs are made from but I will be honest, I did not really pay too much attention to this.
The lounge had a variety of seating choices available ranging from low padded lounge chairs to adjustable stools at the high bar. The high bar seemed to be the best area for passengers wanting to use their tablets or laptops whilst in the lounge.
There were no sofas available in the lounge but there was an area in the lounge where there was some larger seating available.
The feature I liked most about this lounge was the seating section outside the tall glass walls – A balcony overlooking the terminal and the duty-free shops. I spent most of my time in this part of the lounge. I found the seating comfortable and the atmosphere was peaceful.
Before walking out onto the balcony, there is a bar area with tables and seats and also some cosier seating against the glass.
At the lounge entrance and off the main seating area, there was a baggage room with lockers, bathrooms and showers. I did not make use of the lockers and cannot comment on whether they can fit a cabin suitcase inside. A monitor was also situated on the wall for flight updates.
On the right-hand side after entering the lounge, there was a room where the food is served.
There are two showers for use but you will need to check with reception first to see if they are available. Only one of the showers is wheelchair accessible. I did not visit the showers during my time in the lounge so I cannot comment on their cleanliness.
Four televisions were on different channels during my time in the lounge, all were muted. Low-level music was played throughout the lounge, adding to the already peaceful atmosphere. A selection of English and Korean language newspapers and magazines were also available on wall racks next to the TV.
The Wi-Fi in the lounge is free and although there are signs around the lounge with the password for the Wi-Fi on it, I did not need to enter a password. I used the Wi-Fi to look through my social media pages and had no issues with the internet speed. Dual USB plugs and power outlets are scattered throughout the lounge, often integrated into the furniture.
Food and Beverage
Other than at the bar, all food and drinks were located in a small narrow room. Food and drinks were complimentary and self-serve. On one side of the room was a refrigerator with beer and soft drinks and a buffet of fruit and vegetables. There was also one sandwich choice, a wrap choice and some sushi.
On the other side of the room, you could choose from drinks from the coffee/espresso machine, tea or juices. You also had a choice of cereal and ramen. In the other section of the wall, chips and salsa, pretzels and bread were also available.
At the bar, there was a selection of alcoholic choices but no food. I was a bit disappointed that there was no choice of hot food available, all the foods available were light snacks and as you can see by the pictures, these disappeared quite quickly.
- Balcony seating
- Comfortable seating
- Great staff
- Very busy
- No hot food available (Hot water was needed for the ramen but I have not counted this as hot food)
As I am a Priority Pass member, the Korean Air Lounge provided me with what I needed, a space to relax and enjoy complimentary food and drink before my flight. If I was a business class passenger, I would be disappointed with this lounge. Although the lounge itself is spacious and has plenty of comfortable seating, I found it to be very busy during my visit. The lounge has no hot food choices available so I would recommend finding an alternative place for food. With that being said, the staff were very kind and the lounge is modern but overall, I think there is slight room for improvement.
Have you ever experienced the Korean Air Lounge at LAX? If so, how was your experience?